Privacy Policy

Effective Date: January 15, 2025
1

Introduction and Scope

At ApiWiseCloudX, we understand that your privacy matters deeply when you're exploring financial education. This policy explains exactly how we handle your personal information when you visit our website, use our services, or participate in our fundamental analysis training programs.

We operate from Taiwan and serve clients interested in mastering financial analysis techniques. Whether you're browsing our educational content or considering enrollment in our programs, this policy covers all interactions with our platform at apiwisecloudx.com.

Our Privacy Commitment

We believe transparency builds trust. That's why we've written this policy in plain language and organized it so you can quickly find what matters most to you.

2

Information We Collect

We collect information in several ways, and we want you to understand exactly what we gather and why it's necessary for providing our educational services.

Information You Provide Directly

  • Contact details when you inquire about our programs (name, email, phone number)
  • Educational background and experience level during program enrollment
  • Payment information for course fees (processed securely through third-party providers)
  • Feedback and questions you submit through our contact forms
  • Learning preferences and goals you share with our educational team

Automatically Collected Information

  • Website usage patterns and pages you visit most frequently
  • Device information including browser type and operating system
  • IP address and general geographic location (city/region level)
  • Time spent on different sections of our educational content
  • Referral sources that brought you to our website
Data Category Purpose Retention Period
Contact Information Program communication and enrollment 3 years after last contact
Website Analytics Improve user experience and content 2 years from collection
Payment Records Financial transactions and tax compliance 7 years (legal requirement)
Educational Records Program delivery and progress tracking 5 years after course completion
3

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education and maintaining our service standards. We never use your data for purposes unrelated to these core functions.

Program Delivery

We use your contact information and educational background to customize your learning experience and provide relevant fundamental analysis training materials.

Communication

Your email and phone details help us send important updates about your courses, schedule changes, and educational resources that match your interests.

Service Improvement

Website usage data shows us which educational content proves most valuable, helping us refine our curriculum and user experience.

Legal Compliance

Certain information must be retained for tax purposes and regulatory compliance within Taiwan's educational service requirements.

Marketing Communications

We may send you information about new courses or educational content, but only if you've expressed interest in our services. You can opt out of these communications at any time through the unsubscribe link in our emails.

4

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Here's exactly when and with whom we might share your data.

Service Providers

We work with trusted third-party companies that help us deliver our educational services. These include:

  • Payment processors for secure handling of course fees and transactions
  • Email service providers for sending course materials and communications
  • Web hosting companies that maintain our website infrastructure
  • Analytics services that help us understand website performance

All service providers must sign agreements requiring them to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information when required by Taiwan law or legal processes, such as responding to subpoenas or investigating fraud. We'll notify you of such requests unless legally prohibited from doing so.

We Never Sell Your Data

ApiWiseCloudX does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust in our educational services is far more valuable than any potential revenue from data sales.

5

Your Privacy Rights

You have significant control over your personal information. Taiwan's privacy regulations, along with our commitment to transparency, provide you with several important rights.

Access Your Information

Request a copy of all personal data we hold about you, including how we've used it and with whom we've shared it.

Correct Inaccuracies

Update or correct any personal information that's outdated or incorrect in our records.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for educational and financial records.

Limit Processing

Ask us to stop using your information for specific purposes while still maintaining your records.

Data Portability

Receive your personal information in a structured format that you can transfer to another service provider.

Withdraw Consent

Revoke permission for activities that require your consent, such as marketing communications.

How to Exercise Your Rights

To use any of these rights, contact us at support@apiwisecloudx.com with your request. Include enough information for us to verify your identity and specify exactly which rights you want to exercise.

We'll respond to your request within 30 days and provide clear information about any actions we've taken. If we can't fulfill your request, we'll explain why and inform you of any appeal options.

6

Data Security and Protection

Protecting your information is fundamental to maintaining trust in our educational services. We've implemented multiple layers of security to safeguard your personal data.

Technical Safeguards

  • SSL encryption for all data transmission between your device and our servers
  • Secure databases with access controls and regular security audits
  • Regular software updates and security patches on all systems
  • Firewall protection and intrusion detection monitoring
  • Secure backup systems with encrypted storage

Administrative Controls

  • Limited access to personal information based on job responsibilities
  • Regular privacy and security training for all team members
  • Confidentiality agreements requiring protection of student information
  • Incident response procedures for potential security breaches

Breach Notification

If a security incident affects your personal information, we'll notify you within 72 hours of discovering the breach. Our notification will explain what happened, what information was involved, and what steps we're taking to address the situation.

7

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our educational content performs.

Cookie Type Purpose Duration
Essential Website functionality and security Session only
Analytics Understanding user behavior and preferences 2 years
Preferences Remembering your settings and choices 1 year
Marketing Delivering relevant educational content 6 months

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality and your ability to access certain educational materials.

8

International Data Transfers

As a Taiwan-based educational company, we primarily store and process your information within Taiwan. However, some of our service providers operate servers in other countries with strong data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place through:

  • Contracts requiring equivalent privacy protection standards
  • Regular audits of international service providers
  • Compliance with Taiwan's cross-border data transfer regulations
  • Use of providers in countries with adequate privacy protections

Your Rights Remain Protected

Regardless of where your information is processed, you maintain all the privacy rights outlined in this policy. International transfers never diminish your ability to access, correct, or delete your personal data.

9

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our educational services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through multiple channels.

How We Notify You

  • Email notification to your registered address at least 30 days before changes take effect
  • Prominent notice on our website homepage highlighting policy updates
  • In-program announcements for current students about relevant changes
  • Updated effective date clearly displayed at the top of this policy

Minor updates that don't affect your rights or how we handle your information will be posted directly to this page with an updated effective date.

Privacy Questions and Contact Information

We're committed to addressing your privacy concerns promptly and thoroughly. Our team reviews every privacy inquiry within one business day and provides detailed responses.

For privacy-related questions, data access requests, or concerns about how we handle your information:

Privacy Officer
ApiWiseCloudX
268, Taiwan, Yilan County, Wujie Township
五濱路二段 201號 文昌街22號 店鋪

Email: support@apiwisecloudx.com
Phone: +88675517621

When contacting us about privacy matters, please include your full name and enough information for us to locate your records. This helps us respond more quickly and accurately to your request.